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  Trend Micro, Inc.                                   September 25, 2008

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     Worry-Free Business Security 5.0 - Client/Server Security Agent
           Hot Fix - Server Build 1412 and Client Build 1219
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
NOTICE:  This hot fix was developed as a workaround or solution to a
customer-reported problem.  As such, this hot-fix has received limited
testing and has not been certified as an official product update.
Consequently, THIS HOT FIX IS PROVIDED "AS IS".  TREND MICRO MAKES NO
WARRANTY OR PROMISE ABOUT THE OPERATION OR PERFORMANCE OF THIS HOT FIX
NOR DOES IT WARRANT THAT THIS HOT FIX IS ERROR FREE.  TO THE FULLEST
EXTENT PERMITTED BY LAW, TREND MICRO DISCLAIMS ALL IMPLIED AND STATUTORY
WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE.


     Contents
     ===================================================================
     1.  Overview of This Hot Fix Release
         1.1 Files Included in This Release
     2.  What's New
     3.  Documentation Set
     4.  System Requirements
     5.  Installation
     6.  Post-Installation Configuration
     7.  Known Issues
     8.  Release History
     9.  Contact Information
     10. About Trend Micro
     11. License Agreement
     ===================================================================


1. Overview of This Hot Fix Release
========================================================================
   This hot fix resolves the issue where Symantec Endpoint Security
   version 11.0.2010.25 components are not automatically removed when
   Client/Server Security Agent v5.0 is installed.

   1.1 Files Included in This Release
   =====================================================================
   Module File Name              Build No.
   ----------------              ---------
   TmUninst.dll                  10.0.0.1219
   TmUninst.exe                  10.0.0.1219
   Tmuninst.ptn
   TmUn
   Install.cab
   CLIENTMSISETUP_MSI


2. What's New
========================================================================
   After applying this hot fix, the Client/Server Security Agent v5.0
   installer removes Symantec Endpoint Security version 11.0.2010.25
   and then installs Client/Server Security Agent v5.0.


3. Documentation Set
========================================================================
   o Readme.txt -- basic installation, known issues:

   Electronic versions of the printed manuals are available at:
     http://www.trendmicro.com/download


4. System Requirements
========================================================================
   No special requirements are needed to install this hot fix.


5. Installation
========================================================================
   5.1 Installation Notes
   =====================================================================
   1. Copy the hot fix executable file to a temporary folder (for
      example: C:\temp).
   2. Double-click the file. All hot fix modules will be automatically
      copied to the correct destination.


   5.2 Manual Rollback Procedure
   =====================================================================
   To manually roll back to the previous configuration:

   1. Locate the backup folder that the hot fix package created in the
      "\PCCSRV\Backup\Hotfix_B1412" directory.
   2. Copy the backup files to the original folders.
   3. Use the following syntax to run the touch tool:
      TmTouch.exe {roll back file name}
      Note: {file name} is the file that you want to roll back.


6. Post-Installation Configuration
========================================================================
   No post-installation steps are required.

   Note: Trend Micro recommends that you update your scan engine and
   virus pattern files immediately after installing the product.


7. Known Issues
========================================================================
   These are the known issues for this hot fix release:
   
   1. During the CSA installation on Windows Vista 32-bit machines, a 
      security alert message could be displayed. The Windows Vista 
      message mentions that there could be an incompatible program or 
      firewall application. Ignore this message as it does not affect 
      the installation. 
   
   2. During the CSA installation on Windows Vista 32-bit machines, the 
      computer might not respond (hang) after removing Symantec 
      Endpoint Security 11.0.2010.25. Please restart the computer if 
      this occurs. 


8. Release History
========================================================================
   See the following Web site for more information about updates
   to this product:
   http://www.trendmicro.com/download


9. Contact Information
========================================================================
   A license to the Trend Micro software usually includes the right to
   product updates, pattern file updates, and basic technical support
   for one (1) year from the date of purchase only.  After the first
   year, Maintenance must be renewed on an annual basis according to
   Trend Micro's current Maintenance fees.

   You can contact Trend Micro via fax, phone, and email or visit us at:

   http://www.trendmicro.com

Evaluation copies of Trend Micro products can be downloaded from our
Web site.

   Global Mailing Address/Telephone numbers
   ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   For global contact information in the Asia/Pacific region, Australia
   and New Zealand, Europe, Latin America, and Canada, refer to:

   http://www.trendmicro.com/en/about/overview.htm

The Trend Micro "About Us" screen displays. Click the appropriate
link in the "Contact Us" section of the screen.

Note: This information is subject to change without notice.


10. About Trend Micro
========================================================================
   Trend Micro, Inc. provides centrally controlled server-based virus
   protection and content-filtering products and services. By protecting
   information that flows through Internet gateways, email servers and
   file servers, Trend Micro enables companies worldwide to stop viruses
   and other malicious code from a central point before they can reach
   the desktop.

   Copyright 2008, Trend Micro Incorporated. All rights reserved.
   Trend Micro, the t-ball logo, Worry-Free  are trademarks of Trend
   Micro Incorporated and are registered in some jurisdictions. All
   other marks are the trademarks or registered trademarks of their
   respective companies.


11. License Agreement
========================================================================
   Information about your license agreement with Trend Micro can be
   viewed at:

   http://www.trendmicro.com/en/purchase/license/

   Third-party licensing agreements can be viewed:
     - By selecting the "About" option in the application user interface
     - By referring to the "Legal" page of the Getting Started Guide or
        Administrator's Guide