<<<<USE COURIER REGULAR 10 FONT IF YOU WOULD LIKE TO PRINT THIS DOCUMENT>>>>


  Trend Micro, Inc.                                         May 25, 2009

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
          Trend Micro(TM) ServerProtect(TM) 5.7 English Version
     for Microsoft(TM) Windows(TM) Server 2003 and Storage Server 2003 
                           Hot Fix - Build 1091
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   NOTICE: This hot fix was developed as a workaround or solution to a 
   customer-reported problem.  As such, this hot fix has received 
   limited testing and has not been certified as an official product 
   update. Consequently, THIS HOT FIX IS PROVIDED "AS IS". TREND MICRO 
   MAKES NO WARRANTY OR PROMISE ABOUT THE OPERATION OR PERFORMANCE OF 
   THIS HOT FIX NOR DOES IT WARRANT THAT THIS HOT FIX IS ERROR FREE. TO 
   THE FULLEST EXTENT PERMITTED BY LAW, TREND MICRO DISCLAIMS ALL 
   IMPLIED AND STATUTORY WARRANTIES, INCLUDING BUT NOT LIMITED TO THE 
   IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS 
   FOR A PARTICULAR PURPOSE. 

     
     Contents
     ===================================================================
     1.  Overview of this Hot Fix Release
         1.1 Files Included in this Release
     2.  What's New
     3.  Documentation Set
     4.  System Requirements
     5.  Installation/Uninstallation
     6.  Post-installation Configuration
     7.  Known Issues
     8.  Release History
     9.  Contact Information
     10. About Trend Micro
     11. License Agreement
     ===================================================================



1. Overview of this Hot Fix Release
========================================================================
   Hot fix 1091 resolves the issue wherein the ServerProtect 5.7 Control 
   Manager(TM) agent can not distinguish between 32-bit and 64-bit virus
   scan engine files. If the versions for these two scan engine files 
   are different in the same Information Server, Control Manager will
   treat these as having outdated engine versions even when these files 
   are up-to-date.


   1.1 Files Included in This Release 
   ======================================================================
    Module Filename                 Build No.    
   
   Control Management Agent
       libEN_Product.dll            5.70.0.1091
   
   Information Server
       EarthAgent.exe               5.70.0.1091
      
      
   32 bits Normal Server
       StRpcSrv.dll                 5.70.0.1091
       
       
    64bits Normal Server
       StRpcSrv.dll                5.70.0.1091
    
       
    Normal Server Hot fix file
       Hotfix.ini                  n/a
       
    Patch files
       Tmpatch.exe                 2.0.0.1072
       readme.txt                  n/a
       license.txt                 n/a
  
   
2. What's New
========================================================================
   Hot fix 1091 enables the Control Manager agent to distinguish between 
   32-bit and 64-bit virus scan engines. After applying hot fix 1091:
 
   - ServerProtect shows the Control Manager 64-bit virus scan engine as
     "Scan Engine for Windows XP/Server 2003 on x64 architecture", while 
     ServerProtect shows the 32-bit virus scan engine as "NTKD"

   - when Control Manager checks whether the virus scan engine is out of 
     date, it will distinguish between a 32-bit and 64-bit scan engine

 
3. Documentation Set
========================================================================
   o Readme.txt -- basic installation, known issues, release history
     and contact information 
    
   Electronic versions of the printed manuals are available at:

     http://www.trendmicro.com/download


4. System Requirements
========================================================================
   Install ServerProtect for Windows 5.70 Patch 3, build 1086 before 
   applying this hot fix.


5. Installation/Uninstallation
========================================================================
   
   5.1 Installation
   =====================================================================
   Note: This hot fix can only be installed on the machine where the 
         Normal Server is installed.
   
   To install hot fix 1091:     
   
   1. Install ServerProtect 5.70 English version for Windows Server 2003 
      and Storage Server 2003 Patch 3, Build 1086. If this has been 
      installed previously, proceed with the next step.

   2. Extract the contents of the "spnt_570_win_en_hfb1091.zip" hot fix 
      file to a temporary folder on the Information Server or Normal 
      Server 

   3. Execute "TmPatch.exe" to copy the hot fix files to the correct 
      destination. The license agreement appears.
   
   4. Read the License Agreement and click "OK" if you agree with the
      license conditions to finish the installation.
      
      Note: The setup will not be able to continue if you do not agree 
            to the setup license conditions.

        
   5.2 Rollback Procedures
   =====================================================================
   
   5.2.1 Rollback Procedure for Normal Servers
   =====================================================================
   To perform a rollback on Normal Servers:
   
   1. Stop the Normal Server using the following DOS command:

      net stop spntsvc
    
   2. Rollback the files to the previous version.
       
      To rollback files for a 32-bit host:

      a. Open the ServerProtect home directory.

      b. Delete the "StRpcSrv.dll" file.
      
      c. Rename "StRpcSrv.dll.bak" to "StRpcSrv.dll". 

      To rollback files for a 64-bit host:

      a. Open the x64 sub-folder under the ServerProtect home directory.

      b. Delete the "StRpcSrv.dll" file.
              
      c. Rename "StRpcSrv.dll.bak" to "StRpcSrv.dll". 

   3. Start the Normal Server using the following DOS command:
      
      net start spntsvc
     
   5.2.2 Rollback Procedure for Information Servers
   =====================================================================
   To perform a rollback on Information Servers:

   1. Stop the Information Server service using the following DOS 
      command:

      net stop earthagent
     
   2. Delete "EarthAgent.exe" or rename it to "EarthAgent.exe.bak".
   
   3. Copy the "EarthAgent.exe" file from the "backup\filegroup10" 
      folder to the ServerProtect home directory.
   
   4. Start the Information Server service using the following DOS 
      command: 

      net start earthagent
        
   5.2.3 Rollback Procedure for Control Manager Agent 
   =====================================================================
   To perform a rollback on the Control Manager agent:

   1. Stop the Control Manager agent service using the following DOS 
      command:

      net stop "TrendMicro Infrastructure"
    
   3. Delete "libEN_Product.dll". 
   
   4. Copy the "libEN_Product.dll" file from the "backup\filegroup100" 
      folder to the ServerProtect home directory.
   
   5. Start the Control Manager agent service using the following DOS 
      command: 

      net start "TrendMicro Infrastructure"
   

 
6. Post-Installation Configuration
========================================================================
   Note: Trend Micro recommends that you update your scan engine and  
         virus pattern files immediately after installing this hot fix.


7. Known Issues
========================================================================
   There are no known issues for this hot fix release.


8. Release History
========================================================================
   Visit the following Web site for more information about updates
   to this product:

   http://www.trendmicro.com/download


9. Contact Information  
========================================================================
   A license to the Trend Micro software usually includes the right to 
   product updates, pattern file updates, and basic technical support 
   for one (1) year from the date of purchase only. After the first
   year, Maintenance must be renewed on an annual basis at Trend Micro's 
   then-current Maintenance fees.

   You can contact Trend Micro via fax, phone, and email, or visit us 
   at:
 
   http://www.trendmicro.com
 
   Evaluation copies of Trend Micro products can be downloaded from our 
   Web site. 

   Global Mailing Address/Telephone numbers
   ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   For global contact information in the Asia/Pacific region, Australia
   and New Zealand, Europe, Latin America, and Canada, refer to:
   
   http://www.trendmicro.com/en/about/overview.htm

   The Trend Micro "About Us" screen displays. Click the appropriate 
   link in the "Contact Us" section of the screen.

   Note: This information is subject to change without notice.
         

10. About Trend Micro  
========================================================================
   Trend Micro, Inc. provides virus protection, anti-spam, and 
   content-filtering security products and services. Trend Micro allows 
   companies worldwide to stop viruses and other malicious code from a 
   central point before they can reach the desktop.  

   Copyright 2009, Trend Micro Incorporated. All rights reserved.
   Trend Micro, the t-ball logo, and ServerProtect are trademarks of 
   Trend Micro Incorporated and are registered in some jurisdictions. 
   All other marks are the trademarks or registered trademarks of their 
   respective companies.


11. License Agreement  
========================================================================
   Information about your license agreement with Trend Micro can be 
   viewed at: 

   http://www.trendmicro.com/en/purchase/license/

   Third-party licensing agreements can be viewed:   
      - By selecting the "About" option in the application user 
        interface   
      - By referring to the "Legal" page of the Getting Started Guide 
        or Administrator's Guide