<<<>>> Trend Micro, Inc. Sep 21, 2010 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) Worry-Free(TM) Business Security 6.0 Service Pack 2 Critical Patch - Build 3221 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ NOTICE: This critical patch was developed as a workaround or solution to a customer-reported problem. As such, this critical patch has received limited testing and has not been certified as an official product update. Consequently, THIS CRITICAL PATCH IS PROVIDED "AS IS". TREND MICRO MAKES NO WARRANTY OR PROMISE ABOUT THE OPERATION OR PERFORMANCE OF THIS CRITICAL PATCH NOR DOES IT WARRANT THAT THIS CRITICAL PATCH IS ERROR FREE. TO THE FULLEST EXTENT PERMITTED BY LAW, TREND MICRO DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. Contents =================================================================== 1. Overview of this Critical Patch Release 1.1 Files Included in this Release 2. Documentation Set 3. System Requirements 4. Installation/Uninstallation 4.1 Installation 4.2 Uninstallation 5. Post-installation Configuration 6. Known Issues 7. Release History 8. Contact Information 9. About Trend Micro 10. License Agreement =================================================================== 1. Overview of this Critical Patch Release ======================================================================= NOTE: Please install the Critical Patch before completing any procedure in this section (see "Installation"). This Critical Patch resolves the following issue: Issue: Trend Micro Behavior Monitoring might block some of processes actions if Behavior Monitoring Driver version 2.90 mixed with Behavior Monitoring Service version 2.80. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Solution: Critical Patch Build 3221 deploy Trend Micro Behavior Monitoring Driver version 2.91.1001 to solve this issue. 1.1 Files Included in this Release ==================================================================== Filename Build No. tmcomm.inf 2010/09/21 tmcomm.sys 2.91.1001 tmevtmgr.inf 2010/09/21 tmevtmgr.sys 2.91.1001 tmactmon.inf 2010/09/21 tmactmon.sys 2.91.1001 BMdriver_x32.zip 2010/09/21 2. Documentation Set ======================================================================= o Readme.txt -- basic installation, known issues, release history and contact information o Electronic versions of the printed manuals are available at: http://www.trendmicro.com/download 3. System Requirements ======================================================================= Install this Critical Patch only on computers protected by Worry-Free Business Security 6.0/Service Pack 1/Service Pack 2. 4. Installation/Uninstallation ======================================================================= 4.1 Installation ==================================================================== To install this Critical Patch: 1. Copy the Critical Patch executable file to a temporary folder on the Worry-Free Business Security Server, for example, "C:\temp". 2. Double-click the file. All Critical Patch modules are automatically copied to the correct destination. After the time stamp on the server files have changed, the server automatically notifies the Client/Server Security Agents to download the updated files. 4.2 Uninstallation ==================================================================== To roll back to the previous build: 1. Locate the backup folder that the Critical Patch package created in the "\PCCSRV\Backup\CriticalPatch_B3221" directory. 2. Copy any file that you want to roll back to the correct folder. 3. Run the "TmTouch.exe" tool to trigger the hot fix mechanism. To run "TmTouch.exe": a. Open a command prompt on the server. b. At the command prompt, browse to "PCCSRV\admin\utility\touch". c. Use the following syntax to run the touch tool: TmTouch.exe {filename} Note: {filename} is the file that you want to roll back. "TmTouch.exe" changes the file creation date to the current system time. 5. Post-installation Configuration ======================================================================== No post-installation steps are required. Note: Trend Micro recommends that you update your scan engine and virus pattern files immediately after installing this Critical Patch. 6. Known Issues ======================================================================== There are no known issues for this Critical Patch release. 7. Release History ======================================================================== See the following Web site for more information about updates to this product: http://www.trendmicro.com/download 8. Contact Information ======================================================================== A license to the Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, Maintenance must be renewed on an annual basis at Trend Micro's then-current Maintenance fees. You can contact Trend Micro via fax, phone, and email, or visit us at: http://www.trendmicro.com Evaluation copies of Trend Micro products can be downloaded from our Web site. Global Mailing Address/Telephone numbers ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ For global contact information in the Asia/Pacific region, Australia and New Zealand, Europe, Latin America, and Canada, refer to: http://www.trendmicro.com/en/about/overview.htm The Trend Micro "About Us" screen displays. Click the appropriate link in the "Contact Us" section of the screen. Note: This information is subject to change without notice. 9. About Trend Micro ======================================================================== Trend Micro, Inc. provides virus protection, anti-spam, and content-filtering security products and services. Trend Micro allows companies worldwide to stop viruses and other malicious code from a central point before they can reach the desktop. Copyright 2010, Trend Micro Incorporated. All rights reserved. Trend Micro, the t-ball logo, and Worry-Free are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 10. License Agreement ======================================================================== Information about your license agreement with Trend Micro can be viewed at: http://us.trendmicro.com/us/about/company/user_license_agreements/ Third-party licensing agreements can be viewed: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Getting Started Guide or Administrator's Guide